Overview
The DevOps Engineer II works within the US Technology group and cross-functionally with other Domino’s IT groups. These Engineers have responsibility for the operability of IT systems involved in Point of Sale and other core Domino’s store functions.
Main responsibilities:
Leading system problem solving efforts alongside with Domino’s development and/or support teams
Designing and implementing Splunk dashboards for effective application and system monitoring
Defining, developing and maintaining PowerShell automation scripts
Proactively identifying and resolving system issues impactful to business operations
Leading or participating in the triage and resolution of critical, high visibility system impacts
Ensuring application and system configuration compliance for Domino’s systems
Participating in the operational grooming of store software pilots
Coordinating software deployments for Domino’s Point of Sale systems
Delivering store technology operational insights to other Domino’s IT groups
Analyzing systems and procedures to identify value add improvement opportunities
Teaching Support teams proper support procedures and techniques
Working with project teams on new solutions or technologies being developed for stores and ensuring a smooth transition to operations
Provide technical support and operations training to team members
Documenting support standards and procedures
Qualifications
5+ years in IT Operations or Systems Administration/Management
Experience with blended Microsoft and Linux infrastructures, preferably at the enterprise level
Experience in software deployment tools and solutions
Experience in configuration management tools and solutions
Expertise and experience in system monitoring and analysis using Splunk or similar log analyzers
Expertise and experience in Windows triage and support
Solid understanding of IP networking and VLANs
Strong experience with PowerShell, DSC or other Infrastructure as Code frameworks
Experience with virtualization platforms, or containerized workloads such as, Hyper-V, VMWare ESXi/Vcenter, Docker, containers.
Experience managing and supporting ChromeOS and Google Workspace
Experience in cloud computing such as, Azure, AWS, GCP
Experience in Linux distributions such as, RedHat, SUSE, Ubuntu
Process development and process improvement knowledge, such as Lean Six Sigma
Some project management experience
Ability to participate in 24×7 On-Call rotation