Overview

Inpatient phlebotomists work under the supervision of lead, supervisor, experienced staff, and/or clinicians within Pathology or Laboratory. Essential functions include:

Collects blood specimens from patients of all ages, including pediatrics, throughout the hospital with a strong emphasis on safety and quality.
Delivers exceptional customer service in a manner consistent with caring and respect while maintaining confidentiality. Interacts with patients, families and visitors in a manner consistent with Spectrum Health hospitality standards.
Serves as a resource regarding specimen requirements and processing, including the mentoring of new staff.
Processes orders and specimens, performs computer entry and other related activities per standard.
Tracks incoming specimens, checks for proper labeling and routes to appropriate location.
 

 

Outpatient phlebotomists work under the supervision if lead, supervisor, experienced staff and/or clinicians within the lab. Essential functions include:

Collects blood specimens from patients of all ages at varied outpatient draw sites throughout West Michigan, with a strong emphasis on safety and quality.
Greets and communicates in a manner consistent with caring and respect while maintaining confidentiality. Answers telephones, takes messages, and interacts with patients, families and visitors in a manner consistent with Spectrum Health hospitality standards.
Serves as a resource regarding specimen requirements and processing, including the mentoring of new staff.
Processes orders and specimens, performs computer entry and other related activities per standard.
Receives incoming specimens, checks for proper labeling and routes to appropriate location.
Job Summary 

Works under the supervision of lead, supervisor, experienced staff, and/or clinicians within Pathology or Laboratory 

Essential Functions 

Greets and communicates in a manner consistent with caring and respect and dealing with confidentiality. Answers telephone, takes messages, welcomes visitors and provides / relays information in a manner consistent with hospitality standards.
Serves as a resource regarding specimen requirements and processing, including mentoring new staff.
Processes orders, performs computer order entry and other related activities per standard, which may include registering clients, contacting providers for issue resolution, entering charges for services, performing and resulting tests.
May draw blood specimens from patients. (Based on specific Spectrum Health entity and department as appropriate.)
Receives incoming specimens, checks for proper labeling and routes to appropriate location. Accepts laboratory test results and files and / or communicates results to the appropriate people. (Based on specific Spectrum Health entity and department as appropriate.)
Follows all Spectrum Health procedures and policies.
 

QualificationsRequired High School Diploma or equivalent and graduate of a Phlebotomy training program (based on specific Spectrum Health entity and department as appropriate) preferred.
Preferred Associate’s Degree Healthcare related field
Dealing with the public, preferably in the medical or customer service field Preferred
LIC-Driver’s License – STATE_MI State of Michigan
CRT-Phlebotomy Technician – NHA National Healthcareer Association
Primary Location

SITE – Spectrum Health Butterworth Hospital – 100 Michigan St – Grand RapidsDepartment Name

Employment Type

Part timeShift

Day (United States of America)Weekly Scheduled Hours

20Hours of Work

Days Worked

Weekend Frequency

About Spectrum Health

Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.

Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.

We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.

We are the region’s largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.

Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics™. Click here to see a complete list of our safety, quality and patient experience awards.